C3 Agenda

This is a tentative Calabrio Customer Connect agenda. Please use it for initial planning purposes only. There is a short break between each breakout session. During each breakout time slot there will be a minimum of 4 sessions from which to choose.

MONDAY, Sept 10

6:00 – 8:00 PM
Registration & Welcome Reception

TUESDAY, Sept 11

7:30 – 8:30 AM
Breakfast

9:00 – 11:30 AM
General Session at The Grand Ole Opry

11:30 AM – 1:00 PM
Lunch & Solutions Expo

1:00 – 4:45 PM
Breakout Sessions

5:00 – 6:00 PM
Solutions Expo Reception

WEDNESDAY, Sept 12

7:30 – 9:00 AM
Breakfast & Solutions Expo

9:00 – 11:45 AM
Breakout Sessions

11:45 AM – 1:00 PM
Lunch & Solutions Expo

1:00 – 4:45 PM
Breakout Sessions

6:30 – 9:30 PM
Customer Appreciation Party

THURSDAY, Sept 13

8:00 – 9:00 AM
Breakfast

9:00 – 11:45 AM
Breakout Sessions

11:45 AM – 12:30 PM
Box Lunch

Conference Concludes

Ready to AMPLIFY THE CONNECTION? 

Questions?

12 + 9 =

Calabrio Logo white

Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) suite—including call recording, quality management, workforce management, voice-of-the-customer analytics, and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer, and improve the overall agent and customer experience.