C3 Agenda

This is a tentative Calabrio Customer Connect agenda. Please use it for initial planning purposes only. There is a short break between each breakout session. During each breakout time slot there will be a minimum of 4 sessions from which to choose.

MONDAY, Sept 10

Registration

Evening Welcome Reception

TUESDAY, Sept 11

Breakfast

General Session

Breakout Sessions

Lunch

Breakout Sessions

Solutions Expo Cocktail Hour

WEDNESDAY, Sept 12

Breakfast

Breakout Sessions

Lunch

Breakout Sessions

Customer Appreciation Party

THURSDAY, Sept 13

Breakfast

Breakout Sessions

Lunch – Conference Concludes

Ready to AMPLIFY THE CONNECTION? 

Questions?

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Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) suite—including call recording, quality management, workforce management, voice-of-the-customer analytics, and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer, and improve the overall agent and customer experience.