The ONE Awards are back after their C3 2017 debut! These awards are designed to recognize and celebrate customer organizations who are leveraging Calabrio to drive the future of workforce optimization, and customer and employee experience.
2018 ONE Awards Categories
With your eyes on the prize, you choose to optimize! Your organization makes the most of your Calabrio solutions to create unparalleled efficiencies in your contact center—across the board.
Can’t stop. Won’t stop. Your company’s successful Calabrio ONE deployment spans countries and cultures, yet interactions are more streamlined than ever.
To boldly go … Your organization has paved the way by taking your contact center to the cloud—and you’re reaping the benefits. Big time.
You’re a preferred employer. You’ve built an organization where people want to work. Your company’s agents and employees are engaged, and in turn, they’re providing a superior customer experience.
Your business knows a good product when you see one. Once upon a time, you used other software, but you realized Calabrio is key to your contact center’s happily ever after.
Your contact center has joined forces with Calabrio to better engage your customers by being there for them—how and when they need it. Now, you know they will stay loyal to infinity and beyond.
No stone left unturned. Your organization is capturing customer insights and driving them out to the business to make improvements across the board. And the C-suite goes wild!
You are the Champion, my friend … you’ll keep on advocating ‘til the end! You are one of Calabrio’s most valuable assets and continue to prove it by going above and beyond.
* Calabrio will select an individual winner from the Champions Network
Sun Country Airlines
Radial, a bpost company
Grand Canyon University
Daniel Acosta, Houston Methodist
Nominate your organization for a ONE Award.
To be considered, forms must be submitted by Friday, August 10. Applicants are able to nominate their organization for more than one category. Metrics must be included within the written submission to quantify your successes. Please only submit applications for your organization as awards for individual employees are not being considered. Winners will be publicly announced at Calabrio Customer Connect 2018 in Nashville and will receive two complimentary passes to the 2019 conference.
Ready to AMPLIFY THE CONNECTION?
Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) suite—including call recording, quality management, workforce management, voice-of-the-customer analytics, and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer, and improve the overall agent and customer experience.