FAQ

C3 Questions

What is the registration fee for Calabrio Customer Connect?

$250 now until March 1, 2017

$495 March 2 until June 30, 2017

$595 July 1, 2017 until the event begins.  You can register on-site.

Who can attend Calabrio Customer Connect?

Any Calabrio user may attend the conference. Breakout sessions are built with our customers’ needs in mind and tracks provide insight, training and thought leadership for anyone who interacts with Calabrio solutions. This event is separate from the Calabrio User Group (CUG).

Is there an age limit to attend?

Yes. We ask that all attendees be at least 21 years of age.

Are there any discounts for sending multiple people from my company?

Yes. If you send one person, the second person can attend at half price.

How can I pay for my registration?

Registration fees must be paid via credit card or Purchase Order during the registration process. American Express, MasterCard and VISA are accepted.

Will I receive a receipt for my registration?

Your email confirmation serves as your receipt. If you cannot locate your email confirmation and need it to be re-sent, please contact CCCTeam@calabrio.com.

What is the cancellation policy?

Cancellations for attendee registrations that are submitted on or before September 1, 2017 will be refunded in full minus a $50 handling fee.
 Cancellations for attendee registrations and guest registrations that are submitted on or after September 2, 2017 are non-refundable.

I am driving to the conference. Will Calabrio reimburse me for parking?

Unfortunately, Calabrio will not reimburse for parking.  However, there are several parking options available at or near the hotel.  Please visit the Venue tab for more information.

How can I share my Calabrio experience and expertise at the conference?

We love to have customers share their experiences.  Please contact CCCTeam@calabrio.com for more information. Thank you, in advance, for your willingness to share the benefits Calabrio has brought to your company.

I have been to the user conference the past several years. I need sessions with more "meat." Will you be offering sessions for those of us who are more advanced?

Yes. We’ve listened to your feedback from past conferences and will offer sessions for both beginner and advanced users.  We continue to strive to add more value to the conference each year.

When does the room block close?

This year the conference is at the beautiful Red Rock Casino Resort & Spa in Las Vegas, Nevada.  To ensure you receive the conference negotiated room rate of $185, please secure your hotel accommodation through the online conference registration by September 1, 2017.

Are there sponsorships or exhibit space available?

Yes. Calabrio offers opportunities for partners to participate in Calabrio Customer Connect. Stay tuned for more information on sponsorships.

Does the Red Rock Casino Resort & Spa offer transportation to and from the airport?

Yes. The venue offers a complimentary shuttle to and from McCarran Airport. The shuttle from the airport will depart from Terminal 1 at the Zero Ground Level located below the baggage claim. If your flight lands in Terminal 3, please take the inter-terminal tram to Terminal 1. The shuttle does not have a scheduled parking spot, but it will generally park near slot number 18.

Can I park at the Red Rock Casino Resort & Spa?

Yes. The venue offers free Valet and self-parking.

Additional Questions

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