Frequently Asked Questions

Q: Will there be a cost to attend this virtual event?
A: No, access to the virtual event will be free.

Q: Who can attend the Calabrio Customer Connect virtual event?
A: This event is exclusively for Calabrio customers, prospects and partners.

Q: Who should attend Calabrio Customer Connect?
A: C3 is a must-attend conference focused on customer experience intelligence. Calabrio customers, prospects and partners are invited to join us for in-depth breakout sessions, product announcements, presentations by industry experts and networking with contact center peers.

Q: I am currently evaluating Calabrio; does it make sense for me to attend?
A: Yes! C3 will be a great opportunity to familiarize yourself with our products, learn from and network with current customers, and get to know the Calabrio team.

Q: I am a partner and am interested in sponsoring this virtual event. Are sponsorship packages available?
A: Yes, there will be a variety of opportunities for Calabrio partners to sponsor this event. Stay tuned for more information or contact partners@calabrio.com for more information.

Q: I already paid and registered for Calabrio Customer Connect this fall in Minneapolis. Will I be refunded?
A: Yes, we will automatically refund you if you have already registered and paid to attend C3 in Minneapolis.

Q: I already booked a hotel room for C3 Minneapolis. Do I need to cancel?
A: No, the hotel has already cancelled your reservation for you if you completed your booking through our link.

Q: I have really enjoyed the one-on-one Ask the Experts sessions you’ve offered at C3 in the past. Will those be available during the virtual event?
A: Yes, Ask the Experts sessions will be available over the course of the two-day virtual event. Stay tuned for information later this summer on how to reserve your slot.

Q: Will the ONE Awards and Analytics Competition still be happening this year?
A: Yes! The ONE Awards and Analytics Competition will continue as planned and we encourage you to participate in both. There will be slight differences in presentation of the winners due to the change to a virtual event, but the essence of the programs will remain the same.

Calabrio Logo white

Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Through AI-driven analytics, Calabrio uncovers customer behavior and sentiment, and derives compelling insights from the contact center. Organizations choose Calabrio for its ability to understand customer needs and the overall experience it provides, from implementation to ongoing support.