Agenda

This is a tentative agenda for Calabrio Customer Connect. Please use this for initial planning purposes only. There is a short break between each breakout session. During each breakout time slot there will be a minimum of 6 sessions from which to choose, along with Ask the Experts time slots.
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Agenda at a Glance

Sunday, Oct. 25

Registration
Evening Welcome Reception

Monday, Oct. 26

Breakfast
General Session
Solutions Expo
Breakout Sessions
Lunch
Solutions Expo
Breakout Sessions
Networking Reception

Tuesday, Oct. 27

Breakfast
Solutions Expo
Breakout Sessions
Lunch
Breakout Sessions
Solutions Expo
Customer Appreciation Party

Wednesday, Oct. 28

Breakfast
Solutions Expo
Breakout Sessions
Box Lunch

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Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Through AI-driven analytics, Calabrio uncovers customer behavior and sentiment, and derives compelling insights from the contact center. Organizations choose Calabrio for its ability to understand customer needs and the overall experience it provides, from implementation to ongoing support.