Agenda
At C3, you will experience keynotes from industry experts, hear from thought leaders and attend education-based breakout sessions. This year, you can choose from differentiated breakout and on-demand sessions fit for global time zones. Check back often as we will continue to announce sessions!
Tuesday Oct 5
| Session | Minneapolis | London (24-hr clock) | Singapore (24-hr clock) |
| Welcome & General Session | 9:00 AM CT | 15:00 BST | 22:00 SST |
| Break Out Sessions | 10:00 AM – 12:00 PM CT | 16:00 -18:00 BST | 23:00 – 1:00 SST |
| Roundtable Discussions | 1:00 PM CT | – | – |
Wednesday Oct 6
| Session | Minneapolis | London (24-hr clock) | Singapore (24-hr clock) |
| APAC Roundtable Discussion | – | – | 15:00 SST |
| International Keynote | 3:00 AM CT | 9:00 BST | 16:00 SST |
| Break Out Sessions | 4:00 AM – 5:00 PM CT | 10:00 – 11:00 BST | 17:00 – 18:00 SST |
| EMEA Roundtable Discussions | – | 12:00 BST | – |
| Session | Minneapolis | London (24-hr clock) | Singapore (24-hr clock) |
| Break Out Sessions | 9:00 AM – 12:00 PM CT | 15:00 – 18:00 BST | 22:00 – 1:00 SST |
| Roundtable Discussions | 1:00 PM CT | – | – |
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Through AI-driven analytics, Calabrio uncovers customer behavior and sentiment, and derives compelling insights from the contact center. Organizations choose Calabrio for its ability to understand customer needs and the overall experience it provides, from implementation to ongoing support.