Welcome Teleopti customers!

It was recently announced that Teleopti has been acquired by Calabrio. We are excited to welcome Teleopti customers to Calabrio Customer Connect!



What is happening to the Teleopti Americas User Forum event?

We are excited to announce that Calabrio and Teleopti have decided to integrate the 2019 Teleopti Americas User Forum event into Calabrio Customer Connect taking place Oct. 13-16 in San Antonio. In this two-and-a-half-day conference, you’ll join hundreds of contact center professionals for in-depth breakout sessions and workshops. Attend and join discussions around the challenges of managing growing contact centers, solutions for increasing customer and employee engagement and voice-of-the-customer innovations happening in contact centers today.  

I already registered for the Teleopti event. Now what?

If you have already registered for the Teleopti Americas User Forum, you should have received an email with information on how to register for Calabrio Customer Connect. Need help? Email cccteam@calabrio.com and we’ll assist!

As a Teleopti customer, will there be content for me?

Absolutely! We can’t wait to welcome Teleopti customers to this event. More information to come, but you’ll find 20+ WFM sessions, including Teleopti-specific content. You’ll also enjoy:

  • Insights into the integration plans between Calabrio and Teleopti
  • One-on-one Ask the Expert technical sessions with Teleopti experts
  • Next-level networking and collaboration opportunities with your contact center peers
  • Inspiring speakers, parties, receptions and more

How does a Teleopti customer get registered?

Teleopti customers will receive instructions on how to register for Calabrio Customer Connect. Alternatively, contact the Calabrio Customer Connect team at cccteam@calabrio.com and we’ll assist.

Is there someone I can talk to about the event?

We would love to speak with you about C3! Contact cccteam@calabrio.com and we can set up a call.

I’m a Teleopti partner who’s interested in sponsoring C3.

We’d love to chat! Check out our sponsorship opportunities and email partners@calabrio.com.

If you have additional questions please reach out to cccteam@calabrio.com.


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Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Through AI-driven analytics, Calabrio uncovers customer behavior and sentiment, and derives compelling insights from the contact center. Organizations choose Calabrio for its ability to understand customer needs and the overall experience it provides, from implementation to ongoing support.