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Ask the Experts

Signing up for an Ask the Experts session allows you to meet privately with Calabrio product experts to get your burning questions answered.

Online submissions are now closed. If you would like to schedule time to meet with an expert, please visit us in Hermitage E on Tuesday afternoon.

WHO’S AVAILABLE?

Professional Services

With deep real-world experience, Calabrio Professional Services has perfected comprehensive implementations to support our customers and partners. You’ll meet with an engineer who can answer questions about your installation or upgrade project, as well as configuration and system testing.

Support Services

Calabrio Support Services provides 24/7 technical support to meet the needs of our customers, regardless of geographic location. Calabrio engineers have decades of cumulative contact center application experience and consistently receive high marks for their technical ability and responsiveness. Gather up your technical questions—this crew is ready to give answers!

Innovation Center

The Calabrio Innovation Center was designed to ensure customers are successful during each step of the Calabrio journey. Staffed with industry experts with decades of combined contact center and technology experience, our mission is to share best practices to ensure you are leveraging the full power of Calabrio ONE. Meet with this team to make an immediate impact on the effectiveness of your contact center.

Training

Need to brush up on a few areas of Calabrio ONE? Or have questions on how specific features work or fit within your environment? Learn from the best with Calabrio Training—you’ll be a product whiz in no time.

Online submissions are now closed. If you would like to schedule time to meet with an expert, please visit us in Hermitage E on Tuesday afternoon.

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Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) suite—including call recording, quality management, workforce management, voice-of-the-customer analytics, and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer, and improve the overall agent and customer experience.