Name
Establishing Value: Using Analytics to Solve Real Business Challenges
Date
Tuesday, September 16, 2025
Time
8:30 AM - 9:15 AM
Description

Learn how to set up your analytics solution to uncover CX pain points and connect insights directly to business outcomes. This session will explore practical strategies for mining your data effectively and turning customer interactions into actionable improvements. Build a foundation that delivers real value—from setup to impact.

Product
Analytics
Speakers
Richard Lea, Calabrio
Yan (Janice) Zhang, Calabrio