Name
Unlocking the Power of Pre-Built Dashboards in Insights
Date
Monday, September 15, 2025
Time
11:45 AM - 12:30 PM
Description
Discover how to get immediate value from the 70+ out-of-the-box dashboards in Insights. Learn how to leverage these dashboards to uncover trends, track KPIs, and tell a clearer story about your contact center’s performance. This session will explore the value they deliver, how to use them effectively, and the impact they can have on decision-making and business outcomes.
Product
Insights
Speakers
Laura Lukic, Calabrio