Name
From Data to Impact with Insights : Telling Your Contact Center’s Story with Visuals
Date
Monday, September 15, 2025
Time
2:30 PM - 3:15 PM
Description

Ditch the spreadsheets and static reports—learn how to bring your data to life with Insights. This session explores how to use the platform to craft dashboards that do more than display metrics—they tell a story. You'll discover strategies to highlight trends, communicate impact, and drive action. Perfect for analysts, supervisors, and report authors who want to turn data into influence.

Product
Insights
Speakers
Laura Lukic, Calabrio
Amy Novak, Calabrio
Craig Todd, Calabrio