Name
The Art & Science of Real-Time Management in Calabrio WFM
Date
Tuesday, September 16, 2025
Time
8:30 AM - 9:15 AM
Description
Effective real-time management requires a mix of strategic planning and fast decision-making. This session dives into best practices for intraday adjustments, escalation strategies, and keeping operations on track in dynamic environments.
Product
Workforce Management
Speakers
Shane Krevis, Calabrio